Good warranty service from Vibram

I’d been remiss in posting further about the Vibram FiveFingers KSO which I bought about 3 months back. They had what appears to be a manufacturing issue — the strap attachment point coming un-bonded from the sole. I’d been so busy and a bit lazy, so I just left them sitting there. Finally around the end of July, I returned them, as I realized that the warranty period was nearly running out. I enclosed their return form with an explanation of what was happening and how much I’d worn them (maybe 20 times), and that I’d machine washed them some, but always in cold water and let them air dry.

Well, a week and a half later, without hassle, I had a nice new replacement pair of FiveFingers KSOs! I’m so happy to be wearing them again. They really feel better than normal shoes to me. So much so, I was thinking of buying another pair even if they didn’t warranty-replace them. (Possibly the
FiveFingers Classic
which seem like they have inherently less stress at the point my first pair began to fail.)

In a few months (once I lose some excess weight and am less focused on cycling due to rainy winter weather) I’m looking forward to trying some light trail running in these.

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